Reviews

We had an excellent experience shopping at Madison Floor and Bath. Michelle guided us through the tile selection process expertly. The ordering process was timely and clear. Our new kitchen floor looks spectacular and is probably not something we could have achieved without Michelle and Madison. Thanks!

Team Madison, Joe, Joe Jr., Tom and Brittany have worked with us over the past year remodeling our home creating the look and feel that we had hoped for. The kitchen, bathrooms, laundry, flooring, Stanton area rugs (are just gorgeous), is beyond what we had envisioned. The team surpassed our expectations from choosing colors and patterns of tile and flooring, to tear out and installation, we could not be happier.

The detail and finite precision of the ceramic tile installation in the kitchen, baths and flooring is superior. Thank you for working with us, making dreams become a reality.

Outstanding customer service! Michelle was such a help to us in selecting a tile for our fireplace renovation. We visited her a few times for assistance and finally decided on a gorgeous tile. The folks at Madison Floor worked as a team to give us everything we needed for a cohesive look and we couldn't be happier!

'EXCEPTIONAL' is a huge understatement! Madison Floor & Bath goes OVER AND ABOVE in every single aspect of business - from their extremely wide selection of flooring products, to their out of this world customer service... and even from their kind patience as we changed our minds, and asked many questions about the different brands of hardwood, to their impeccable communication on all fronts! We purchased a rather large lot of EXPERT Engineered Hardwood by Lauzon, for a recent renovation throughout the entire first floor of our home. The quality of the product is a 10/10, and not to mention, the timing on everything promised was exactly on the mark! If you are looking for superior and quality materials/services in WNY, I highly advise you visit Brittany and Tom at Madison Floor & Bath! They invested so much of their personal time and efforts into making our purchase not only 'easy', but ENJOYABLE! I guarantee you will be so pleased, right upon walking into their beautiful store showroom! Thank you so very much!!

We went here for a laminate floor for our event space. The staff was incredibly helpful, friendly and patient. Plenty of different options for any type of floor you’d need. Customer service you’d never find shopping online! We were able to bring different samples into our space so we could actually see how it would look instead of having to purchase samples online.

Having just completed our third re-model project with Madison I would like to comment on their business. They installed a heated tile floor in our family room , and then in our dining room, both of those turned out beautiful. our latest project was a complete bathroom re-do, new floor , new walls and a walk in shower, all done in tile. Joe and his team are very professional and were very helpful in guiding me and my wife through these three projects, I also can not say enough good things about Alan , He is the person who did the tile installation, he's an artist, a master of his trade. If I could give more than 5 stars I would. If you are planning a project do your self a favor and call Madison, you won't be sorry.

Absolutely amazing! Britany and the team were so helpful. From walking in and explaining what I needed to the installation, the process was easy and painless. No surprises along the way. They even made suggestions on how I could save some money. I would highly recommend them!

We used Madison Tile for our new build home. We worked with Joe Sr. who was so wonderful. He took his time to explain different products, asking us questions along the way, making sure it was the right fit for our need. We used them for the tile in our shower in bathrooms, as well as all the flooring in our home. We made several appointments to come in and look at different options as well as discuss what would work for us. Joe was always so patient and knowledgeable and full of great ideas. We would highly recommend working with them in checking out their amazing showroom. Thanks for all your help. We are so happy with our choices.

We are very happy with our new carpeting from Madison Tile. Brittany and Joe Sr were very patient with me as I needed lots of guidance to make my decisions. We got our master bedroom and upstairs hall and staircase carpeted. The installers were great too - they arrived on time and did a great job and were polite and cleaned everything up when they were done. They even vacuumed everything! Thanks again!

Brittany was phenomenal to work with. I had a few hiccups with shipping but, Brittany made my project seamless. She was really great. I highly recommend! Her advice was so appreciative! Stop on by Madison Tile!